About Jay Mataji Tour & Travellers

Jay Mataji Tour & Travellers is a Surat-based travel and car rental company built on a single, simple promise: comfortable journeys, fair prices and complete peace of mind. From a quick local ride across the city to a multi-day pilgrimage across Gujarat and beyond, we treat every trip with the same care, whether you are a family heading out for a holiday, a professional rushing to catch a flight, or a group of friends planning a weekend escape. Travel, for us, is not just about moving from one place to another — it is about arriving relaxed, on time and happy.

The company began with a handful of well-maintained vehicles and a clear belief that the travel experience in our region could be far better than what most operators were offering. Too often, customers were quoted one price and charged another, drivers were unfamiliar with routes, and there was little accountability when something went wrong. We set out to fix exactly those problems. Today, Jay Mataji Tour & Travellers operates a growing fleet of clean, insured and regularly serviced vehicles, supported by experienced drivers who know the roads of Gujarat, Maharashtra and the wider region intimately.

What we do

Our services are designed to cover the full range of everyday and special-occasion travel needs. We offer local point-to-point rides within the city for shopping, appointments, events and daily commutes. We provide reliable airport transfers to and from Surat and nearby airports, with drivers who track flight timings so that you are never left waiting and never rushed. For longer journeys, our outstation service covers one-way and round-trip travel to destinations across the state and neighbouring states, with clear per-kilometre pricing and no hidden surprises.

Beyond cabs, we specialise in curated tour packages. Whether it is a family holiday to the hills, a romantic getaway, a religious pilgrimage to revered temples, or an adventure-filled weekend, our packages are thoughtfully planned to balance comfort, cost and the joy of discovery. Each package includes a clear day-by-day itinerary, transparent inclusions and exclusions, and the flexibility to be customised to your group's pace and preferences. If you cannot find a package that fits, our custom tour service lets you tell us your route, dates and budget, and we build a personalised quotation just for you.

Our promise of transparent pricing

One of the things our customers value most is our commitment to honest, upfront pricing. Before you confirm any booking, you can see a clear breakdown of the fare — the base fare, distance charges, driver allowances, any night or toll-related costs, and applicable taxes. There are no last-minute additions and no vague "extra charges" sprung on you at the end of a trip. Tolls, parking and state permit fees, where applicable, are always disclosed in advance so that you can plan your budget with confidence. We believe that trust is earned one fare at a time, and transparent pricing is the foundation of that trust.

Safety and reliability first

Safety is at the heart of everything we do. Every vehicle in our fleet is regularly inspected and maintained to ensure it is roadworthy, clean and comfortable. Our drivers are carefully selected, verified and trained to drive responsibly, follow traffic rules and treat passengers with courtesy and respect. They are familiar with the best routes, rest stops and local conditions, which means smoother and safer journeys for you and your loved ones. For families travelling with children and elderly passengers, this attention to safety and comfort makes a real difference.

Reliability is the other half of our reputation. When you book with us, you can count on the vehicle arriving on time, the driver being prepared, and the journey proceeding exactly as planned. We understand that a late cab can mean a missed flight or a ruined plan, and we take that responsibility seriously. Our support team is reachable before, during and after your trip, so help is always just a phone call or WhatsApp message away.

A fleet for every journey

No two journeys are the same, which is why we maintain a varied fleet to match different group sizes, budgets and comfort levels. For solo travellers and small families, our hatchbacks and sedans offer an economical and comfortable choice. For larger families or groups carrying more luggage, our SUVs and premium people-movers such as the Innova provide ample space and a smooth ride. For bigger groups, tempo travellers make group travel convenient and affordable, while our premium and luxury options are available for those special occasions when you want to travel in style. Whatever the occasion, there is a vehicle in our fleet that fits.

Rooted in the community we serve

As a locally rooted business, we understand the people and places we serve. We know the festivals, the pilgrimage seasons, the wedding rush and the holiday peaks, and we plan our availability around the needs of our community. Many of our customers come back to us again and again, and a large share of our new bookings arrive through word-of-mouth recommendations from satisfied travellers. That loyalty is something we never take for granted; it pushes us to keep raising our standards.

Technology that makes booking easy

We have invested in making the booking experience simple and modern. Through our website you can search for fares instantly, see a transparent breakup before you commit, and book in just a few clicks. You can reach us in your preferred language, request a custom tour, or simply send us a WhatsApp message and let our team handle the rest. By combining friendly human service with easy-to-use technology, we make planning your travel effortless.

Our commitment to you

Every member of the Jay Mataji Tour & Travellers team shares a common goal: to make sure you reach your destination safely, comfortably and with a smile. We measure our success not by the number of trips we complete, but by the number of customers who trust us with their next journey too. We continuously listen to feedback, improve our service, expand our fleet and refine our routes so that your experience keeps getting better.

Whether you need a quick ride across town, a dependable airport pickup at dawn, a comfortable outstation cab for a business trip, or a memorable family tour package, we are here to serve you. We invite you to experience the difference that genuine care, fair pricing and reliable service can make. Get in touch with us today and let Jay Mataji Tour & Travellers take care of your next journey — because with us, you travel comfortably and arrive happily.

Why travellers choose us

Customers return to Jay Mataji Tour & Travellers because we combine the warmth of a local, family-run business with the discipline of a professional operation. When you call us, you speak to people who genuinely want to help you plan the right journey, not a faceless system. When your cab arrives, it is clean and ready, and the driver greets you with courtesy. When the bill is presented, it matches what you were told. These small, consistent experiences add up to something rare in this industry: a service you can simply trust and rely on, trip after trip.

We also believe in flexibility. Travel plans rarely fit a rigid template, so we work hard to adapt to your needs — an early start, an extra stop along the way, a change in the number of passengers, or a special request for elderly relatives. Our team listens first and then builds a solution around you. This willingness to go the extra mile, quite literally, is what turns first-time customers into long-term friends of the company. We are proud of the relationships we have built across Surat and the surrounding regions, and we look forward to welcoming you aboard.

Book a ride Contact us